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I'm using a DIR-615 router and, to my surprise, I've had no trouble whatsoever getting the Hero to connect to my network. I'm using WPA2-AES and I didn't even have to make my SSID visible.
Worked like a charm...I just put the mac address in the netgear router and "BAM" it connected by Wifi!!!! I spent last nite on the phone with the sprint people...yada.yada...they said it must be the netgear people...so I called them and they said that since my other wifi devices were currently working...it could'nt be their router....well I was just about to give up...and saw your post...I am also running Network Magic and it has some security issues...but I processed it thru them and "BaM" she's kickin''''sweet.....I installed the twonkey app and now my phone will play it's mp3's on the playstation 3 thru twonky media manager...sweet......thanks!!!I started conversation with HTC support about wifi problems we all are having.. The only thing they recommend is
Regarding the Wi-Fi issue, kindly follow the instructions below:
Please ask the IT administration to insert the MAC address of your device into the router.
Not working fo me...
Alright, just bought a DIR-615 and I have NO problems now. Thanks! It now works at work and at home, so I'm happy.

Well just realised that the WiFi fixer app does not work. Once I lose connection the app just turns off the WiFi and then just hangs trying to turn it back on and you can not turn it on manually. Useless app to try and fix problem.
I downloaded both. With the automatic one all I get is that ap is unavailable in the notifications. I check WiFi in. The settings and under WiFi I can see it getting an ip, then connected. Then it turns off and then turns on again. It does this in an infinite loop.
Turned off sleep and saved that option, but I still have the issue that under WiFi it states that it is connect but no data goes through the router after about a minute it so! I found that if I ping the ip that my phone has from my laptop, it will send packets back for a whole then it will come up that host is unreachable even though my g2 touch says it is connected.


I was having similar problems with my Linksys WAG354G wireless router and my new HTC Hero (SIM free). I could connect to the wireless network (WEP with MAC address filtering) and I could get to various web servers on the network but when I tried an external address like google.com I didn't get anything. I tried the test suggested by spiri on the first page of this thread where you put in an IP for google instead ( 74.125.45.100 ) and it worked so I realised I have a DNS issue. After talking with a friend and after having similar issues on his network, we used a static IP configuration with an external DNS server address as DNS1 (Home button->menu button->settings-> wireless controls->Wi-Fi settings->menu button-> advanced->tick use static IP and edit settings) as I'm in Ireland I used both an Eircom and BT Ireland DNS server (BT: 194.125.2.240) and all is working fine!
Just thought I'd post my fix as it might help someone troubleshoot their own issues![]()
Perhaps listing routers that are "reported to work" and listing routers that are "reported to have issues" with the HTC Hero might be beneficial?