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Help Connect via WIFI problems

Mac Porteiro said:
Thanks for all your messages, they've been of great help, although you only give hints of solutions, not the real solution itself.
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I'm afraid that's all we can do. There's simply no one-stop-fixes-all answer.

This version of the system really doesn't like N networks. But seems to go ok on B and G. The older the better - it's a collectionist hehehehe...
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If by "system" you mean Android, then it's not that it doesn't like mode-N, it simply doesn't support it. There's actually quite a good reason for that.... I don't think there's an N-mode chipset available for mobile devices yet. ;)

But it's really a huge flaw from HTC, former Q-Tek, former Qualcomm... iPhone has it's flaws and had much more, but how come the HTC guys didn't test this before selling?
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Erm, iPhone doesn't support N-mode either for starters. Plus it's still not certain that the 'flaw' IS with the Hero; it could just as easily be with the routers. To use a more familiar example, a web page written strictly to comply with W3C standards will still not display correctly in IE. This doesn't mean that the HTML code is broken..... similarly rewriting that page to display correctly in all browsers doesn't mean that the code is good. Right now there's not enough data to say for sure what the cause is, so all we can do is look for cures.

One other thing: I'm another one-in-a-million whose Hero connects to my router without problems. I sure don't know why that's the case but if/when I do we might be nearer finding a workable solution for everyone.

/Al
 
on a related note, I was trying to test the latest firmware - via MoDaCo's ROM 1.4 - but I can't because of the lack of a full backup solution that works on the Hero.

I've spent hours customising my home screens, and I don't want to lose all that on upgrade. Yet I've tried the three popular backups apps: Sprite, Backup for Root Users, and MyBackupPro, and none of them work properly. Sprite simply fails to restore (despite costing $5), and the other two claim to have successfully restored my home shortcuts, but in fact haven't done so at all.

I suspect they work with Android home screens, but not HTC's Sense UI home screens.
 
@Mac Porteiro
Im one of the "lucky ones" who never had any troubles with the Hero's WIFI connection (my issue with it related to tethering it to my XP netbook), but is you read a bit the thread you'll notice that I'm far from being the only one, and even those who did have troubles with it ,managed to get over them once they switched to a router that enjoys the Hero's approval or simply updated their software.
HTC made quite clear that the Hero and the MyTouch at the moment are unwilling to play nice with N routers, and thats surely something in need of a fix, but I have never seen a public hotspot relying only on the N band, which besides not even yet being a definitive standard, is not supported by the wide majority of laptops and netbooks around, including my own 1 year old MSI wind.

Funny you compare the Hero with the iPhone, because my first choice had been the new iPhone 3GS, but I got so disappointed by it that I took it back to the shop before a week from the date I bought it, and I had it exchanged with the Hero.

To tell you all the story I actually bought a Nokia N97, but when it came out of the box it did'nt satisfy me, but I could nt bring it back before a week so I had to keep it, and thats when I bought the iPhone that I then exchanged for the Hero.
Even though as I said the N97 did'nt satisfy me when I bought it (about a month ago) , since then Nokia has released 2 new ROM firmwares for it , and more than 1 over the air updates and fixes A DAY for the last 3 weeks; 3 of them just today; so with those fixes, some decrappifying sessions, and the downloading of some of the 1000s cool and free themes, apps, programs , etc, available from their OVI store and (specially) from the dozens of web pages dedicated to Symbian S60; the N97 has now become the ultimate powerhouse phone which was not when it first came out of its box.

During this time I kept using my 10 months old, trusty , HTC TouchHD, which I realized is still the best win mob. telephone money can buy (yes, it's still better than the new HTC TP2)

So now I find myself in the slightly ridicolous position of having 3 smartphones (HTC's TouchHD and Hero and Nokia's N97) even though my provider lets me have max 2 sim cards, but I still cant decide which one is the the best between them.
I guess that Ill have to wait until next month when I'll be able to buy the new Linux driven ,Nokia N900 /Rover, If it really turns out to be as good as they say then Ill sell all my 3 little toys.
BTW, anyone interested? :)
 
@Slug

There could be a solution if HTC admits there is a problem.

It's not a realistic option for me to go round town asking people to flash their WiFi routers as my HTC only works with firm ware VER XYZ !

My router works fine with all other devices, I can think of 6 WiFi devices I have connected in the last six months all with out any problems.

Here is the ping from my PC to the Hero.

Reply from 192.168.0.105: bytes=32 time=190ms TTL=64
Reply from 192.168.0.105: bytes=32 time=112ms TTL=64
Reply from 192.168.0.105: bytes=32 time=137ms TTL=64
Reply from 192.168.0.105: bytes=32 time=161ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Here is the ping from my PC to one of my WiFi laptops.

C:\Documents and Settings\Olap>ping 192.168.0.133 -t
Pinging 192.168.0.133 with 32 bytes of data:
Reply from 192.168.0.133: bytes=32 time=1ms TTL=128
Reply from 192.168.0.133: bytes=32 time=1ms TTL=128
Reply from 192.168.0.133: bytes=32 time=1ms TTL=128
Reply from 192.168.0.133: bytes=32 time=2ms TTL=128

Spot the difference :)

The high "time=190ms" and the "time out" on the Hero shows me there is a problem. What is wrong with the Hero I have no idea, I just hope it is not the chip set...
 
olap_nl said:
There could be a solution if HTC admits there is a problem.
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My point is, what if the problem is with certain routers not complying to 802.11 standards? Providing a fix might well then break wi-fi connectivity for those for whom it currently works!

It's not a realistic option for me to go round town asking people to flash their WiFi routers as my HTC only works with firm ware VER XYZ !
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Frankly, if a router firmware update corrects the problem then the original firmware was broken to begin with. Maybe pressure should be put on router manufacturers to stick to established standards and get the basics right. ;)

I'm not here to defend one side or the other, neither am I here to naysay anyone's personal experience. I'd simply rather try to find solutions rather than sit back and wait for them.

/Al
 
Plexus said:
@Mac Porteiro
Im one of the "lucky ones" who never had any troubles with the Hero's WIFI connection (my issue with it related to tethering it to my XP netbook), but is you read a bit the thread you'll notice that I'm far from being the only one, and even those who did have troubles with it ,managed to get over them once they switched to a router that enjoys the Hero's approval or simply updated their software.
Click to expand...

Well well well... When I bought my wireless router to work with my cable modem, the intention was exactly this one: that the wireless router worked with my cable modem. I won't buy, and anyone with a bit of sense won't either, one wifi router for each gadget at home.

And the phone needs to work almost wherever it goes. It won't, of course. But buying a phone with wifi, intending to use the wifi connection, is done with the purpose of getting connected wherever there's a wifi spot.

Like buying a hydrogen car where there's no "gas-per-se station" around. The point in the thread is: we discovered an issue and a solution should be found. It's not "compatibility". The phone has a feature that doesn't works as it should.

Just jumping a little bit (I wanted to quote Slug too here, but anyway), I've brought home an iPhone and an iPod touch, 2G, 3G, almost every version, when I worked at the local Apple Reseller. They all worked with my router. Besides, iPhone doesn't have N connection, sure, but it works with other N- routers. Not always, yep heheheh... but most of the times. Not to mention their own Apple Airport N router. Though that would be Apple-with-Apple and it's not fair to compare. :D

Funny you compare the Hero with the iPhone, because my first choice had been the new iPhone 3GS, but I got so disappointed by it that I took it back to the shop before a week from the date I bought it, and I had it exchanged with the Hero.
Click to expand...

How come I wouldn't? Hehehehe... Like when Apple released the iPod 8 years ago, now everybody wants to build their own iPhone killer! HTC Magic did a great job but had some flaws. The iPhone itself has its own. But I purchased my Hero because it's the closest to the idea of a perfect "inteligent phone", with almost no barriers: Flash works, web browsing is perfect, most formats work without complaint... Maybe needing an app download, but come on, try windows media video on an iPhone, for instance.

So although I like Apple a lot, I still hate Telef
 
@ Mac Porteiro
You misunderstood : I never said that the N97 is better than the Hero.
I Just said that while it was very disappointing when I first bought it, Nokia now managed in a remarkably short time to fix all the bugs that people was complaining about, and that now works just like I expected it to do.
Still, the variety and the quality of the apps available for Android can't even be compared to those available for S60; and from time to time the N97 can get downright annoying to use, while the Hero has been a pleasure since day 1.
In fact the reason I still have all three telephones is that I can't decide (yet) which one is the best and which one I should get rid of.
Most probably the first to go will be the N97 (as soon as I can get an N900, hehehe).
I could easily live with the Hero ONLY if a voice dialing app (possibly with BT support) would be available for it, because I spend most of my time driving a car in a country where having a phone in your hands while driving could cost me my driving licence; And I miss a good qwerty landscape keyboard app, like "FingerKeyboard" for win, mob, which I have on my TouchHD and which is the best virtual K-board I have ever seen.
Anyway, for the time being I always carry the Hero in my poket for a long number of reasons, but I leave in my car either the TouchHD or the N97 because of voice dialing, FM sender ((N97), and a bigger screen for AGPS; but with just a bit more effort I'm sure that the Hero has the potential of becoming the only cell phone I should need.
 
@Slug

Being a born Highlander has living in Sneky too long addled you brain. It's the Hero that is not meeting the standard !

Why ? Well lets see, but crippling the WiFi will kill VOIP and they wont get the sign up's from the providers unless they do that.

Or tell me I am being a daft Highlander ?
 
@olap_nl: thanks for the slap in the face. I'm happy that you've determined that the Hero is the one and only cause.... it saves me wasting any more of my limited free time on something that didn't affect me anyway. Good luck.

/Al
 
G8D said:
Is there any support for Belkin F5D8233-4v3(01)?
I really hope so..
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Mate, read my post...

That's the same router I have, and what I did worked. You just have to update its firmware using a pc, with your Hero turned OFF, completelly OFF.

Be sure to upgrade using the correct firmware, it's the SECOND from this link:

Belkin : Support : F5D8233-4 N Wireless Router - Firmware Update

the one that says 3.01

And if you're unable to connect after flashing it, use a paper clip to reset the modem, then you'll be able to connect either through wifi or ethernet cable and enter the router admin again. Also make sure you change the router access password as soon as you connect to it!

Don't save your previous settings, because in my case restoring them after the upgrade turned the router to stop working again. But completely. That's why the paper clip...

Mine is working perfectly now with the flashed firmware, confirming Slug's theory.

If you have any doubts or don't know how to do it, let me know and I'll post a step-by-step tutorial. And last but not least: I'm not responsible if you don't do it correctly (just in case... We never know who we find on the Internet)

I hope you can do it too, as I did. Else, again, let me know here and I post a detailed tutorial.
 
Thanks alot Mac.
I really want my wifi to work without very frequent drops of connection..
I will do this next time I am on my wired PC. Wish me luck.

It's just a case of using the Firmware Update option within the web-based control panel right?
 
Just to report that my Linksys WAG-354G router connected straight away and has stayed connected for a few hours. I'm keeping my fingers crossed.:)
 
G8D said:
Thanks alot Mac.
I really want my wifi to work without very frequent drops of connection..
I will do this next time I am on my wired PC. Wish me luck.

It's just a case of using the Firmware Update option within the web-based control panel right?
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Good Luck, always!!! hehehe

Well there's a firmware update option within the web-based control panel, but the "check updates" button didnt work for me. So you go to the link i've sent on my previous post, download the second file (.bin file), and inside the Firmware update option you have a browse button.

Browse, select the fw bin file, click update, wait for the lights to stabilize. Wireless and security (lock) lights will be off, all the four on the right side will be on, blue and stable. That's when your belkin is up and running.

You go to your 192.168.x.x panel again, log in without any password, put a password for the router and check your hero without wifi security for a while. Before that, you'll be already aware if your pc is connecting thru ethernet.

My control panel ip is 192.168.2.1, but I don't know if that's belkin standard or just mine. Check your pc's IP, and with the third number you find out what ip your c.panel is.

cheers, good luck again!!! Long live the Hero - and the Belkin routers!!!
 
So how to I view the IP-address on my Hero?

Just adding an other voice to the choir here. I get the wifi signal with both a gigabyte gn-br01g firmware 1.38e and d-link 635 firmware 1.08w.
I cant reach internet on either, nor at my school with uses "eduroam" with a peab connection.
 
Update on the Zoom. Have been in contact with their tech sup and they have been quite helpful. Still not solved the problem though, but thought i'd post this as it may help others.

After I did this......

 [FONT=&quot]Make sure the modem is plugged into the computer directly with an ethernet cable.

1. click Start -> Run

2. Type CMD, click OK

3. Type telnet 10.0.0.2 and press enter.

4. type admin for Login and press Enter

5. type zoomadsl Password and press Enter (You can't see what you are typing here that is normal)

6. Type port wireless set Authentication Shared (note the case sensitivity) and press Enter

7. Type system config save and press Enter

8. Type commit and press Enter

9. Type reboot and press Enter

10. give it about a minute or so for the reboot to complete and for the changes to take effect.

I can now hold the Wi-fi following a router reboot....however, as soon as I access an app or the web, it will hold for around 30 seconds then disconnect again. It wont connect again until I reboot the AP:confused: So it's still a little useless.

If anyone can cast some further light on this let me know..but it may help others.

I also changed the settings to WPA, visual SSID and no MAC filtering. I also now have the DMZ off again and no static IP.

I think i've just about tried every different combinations of setting, so i'm hoping the update will fix everthing....
[/FONT]
 
I don't know how much you value your time in $ terms , but are you aware that 20/30 bucks will get you a perfectly working Linsys or D-link , Gmodem on e-bay, Craigslist, or your neigborhood garage sale?
I've never heard of these "Zoom" stuff because (mercyfully?) they are not imported in Europe, but are they really worth all this sweat to make them work?
Jeez, they must be really beautiful things.
 
I had the same problem. I fixed it when I bought a new router. If you have an old router that only supports 802.11b, then thats the problem. Get one that supports 802.11g, and set it to that, not 802.11n.
 
Plexus said:
I don't know how much you value your time in $ terms , but are you aware that 20/30 bucks will get you a perfectly working Linsys or D-link , Gmodem on e-bay, Craigslist, or your neigborhood garage sale?
I've never heard of these "Zoom" stuff because (mercyfully?) they are not imported in Europe, but are they really worth all this sweat to make them work?
Jeez, they must be really beautiful things.
Click to expand...

Ha ha...or i've got far too much time on my hands!! Which is probably true :D I think its turned into more of a mission for me to see if I can solve the problem. The Zoom in itself is not too bad. It probably doesn't justify the time im spending on it and it would be easier to buy a new one for
 
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