The CSR came back and said, I'm sorry it's still not showing up in my system which surprises me. She said that I should call back on Friday to have my date changed since that is the day it's due to be released. I asked her if there is a pre-order scheduled since she asked me if I wanted to pre-order. She said with this phone no one knows for sure. They are told one thing one day and something different another. I asked again about my date changing from 12/28 to 12/9, she said she'd note my account that she said it could be moved, but I would need to call on Friday to complete everything.