In my phone info, it says I'm using software so, but I keep getting notices from Sprint asking me to download the new "ota software upgrade" or something.
What is it trying to get me to download, since it's clearly not a "new" update to Gingerbread? Or...is it and I'm just that confused?
what phone do you have? are you sure that is the correct software version? so HTC pushed two software updates since gingerbread. we had the official gingerbread ota (software is 4.22.651.2) then we had the maintenance ota (software version 4.24.651.1). the previous ota was froyo and that was 3.70.651.1.
so your software does not match. go to phone settings/about phone/software info.

lol
tough to keep up sometimes.